Aarons Dri​ving School​​​​​
                                     Tel: 07721 596241

Tution Hours:​

Monday :                                   1100 - 1800
Tuesday - Thursday :         1400 - 1800
Friday:                                        1300 - 1700
Saturday:                                  1000 - 1800
Sunday:                                      1000 - 1800




Lessons outside these times may be available depending on my availability.

ADI CODE OF PRACTICE

About the code
 
The Driver and Vehicle Standards Agency (DVSA) and the driving instruction industry place great emphasis on professional standards and business ethics.
 
This code of practice has been agreed between DVSA and the bodies representingADIs listed at the end of this document. It is a framework within which all instructors should operate.
 
A person who gives lessons in a motor car in return for payment must be on the register of approved driving instructors (ADIs). To gain entry to the register the instructor is required to have passed the necessary qualifications to become a driving instructor.
 
Once fully qualified and on the register, ADIs are regularly tested by DVSA to check their continued ability to give instruction to an approved standard.
 
Personal conduct -​I nstructors will be professional, comply with the law, keep clients safe and treat them with respect
 
The instructor agrees that:
 
  • they will at all times comply with the law and, in particular legislative requirements regarding the protection of personal freedoms, discrimination, data protection, trading standards, the workplace and road safety
  • they will at all times behave in a professional manner towards clients in line with the Standards in the ‘National standard for driver and rider training’
  • clients will be treated with respect and consideration and will be supported to achieve the learning outcomes in the ‘National standard for driver and rider training’ as efficiently and effectively as possible
  • they will ensure that their knowledge and skills on all matters relating to the provision of driver training comply with current practice and legislative requirements
  • they will try to avoid physical contact with a client except in an emergency or in the normal course of greeting

Business dealings​ - Instructors will account for monies paid to them, record client's progress, advise client's when to apply for their driving tests and guide them fairly through the learning process
 
The instructor agrees that:
 
  • they will safeguard and account for any monies paid in advance by the client in respect of driving lessons, test fees or for any other purpose and will make the details available to the client on request
  • on or before the first lesson they should make available to clients a copy of this code of practice together with their terms of business to include:
    • legal identity of the school/instructor with full address and telephone number at which the instructor or their representative can be contacted
    • the current price and duration of lessons
    • the current price and conditions for use of a driving school car for the practical driving test
    • the terms under which cancellation of lessons by either party may take place
    • the procedure for making a complaint
  • they must check a client’s entitlement to drive the vehicle and their ability to read a number plate at the statutory distance on the first lesson and regulary during their training
  • ​make a record of the client's progress, which will include the number of lessons provided and ensure the client is awrare of their progress and future training requirements to achieve their driving goa
  • advise a client when to apply for their theory and practical driving tests, taking account of DVSA's cancellation rules, local waiting times and forecast of the client’s potential for achieving the driving test pass standard
  • they will not cancel or rearrange a driving test without the client’s knowledge and agreement - in the event of the instructor’s decision to withhold the use of the school car for the driving test, sufficient notice should be given to the client to avoid loss of the DVSA test fee
  • when presenting a client for the practical driving test the instructor should ensure
  • that the client has all the necessary documentation to enable the client to take the test 
  • that the vehicle complies with all aspects of the motoring law, displays the Instructors cerificate or licence correctly and is fitted with an interior rear view mirror
  • correctly fitted L plates  for England & Scotland, D plates for Wales
  • ​accompany the client on their practical driving test and listen to the debrief, when requested to do so by the client

Advertising ​- Instructors will take care to advertise and promote their business in a clear and air manner
 
The instructor agrees that:
  • the advertising of driving tuition shall be clear, fair and not misleading
  • claims made shall be capable of verification and comply with the  current CAP Advertising Codes
  • advertising that refers to clients’ pass rates should not be open to misinterpretation and the basis on which the calculation is prepared should be made clear

Conciliation​ - Instructors will deal with promptly with any complaints received and aim for speedy resolution of any grievances
 
The instructor agrees that:
  • complaints by clients should be made in the first instance to the driving instructor, driving school or contractor following their complaints procedure
  • if, having completed the procedure, the client has been unable to reach an agreement or settle a dispute they may seek further guidance:
    • if they believe their instructor is not providing a good service they can contact their local Trading Standards office or Citizens Advice Bureau for guidance
    • if they are not happy with their instructor’s behaviour, the client can contact theADI Registrar by emailing adireg@dsa.gsi.gov.uk

Endorsd by ADI consultative groups
 
The currect NASP members are:
 
  • Approved Driving Instructors National Joint Council (ADI NJC)
  • Driving Instructors Association (DIA)
  • The Motor Schools Association of Great Britain (MSAGB)